Administrative Clerk (Bi-lingual preferred)
Beaumont Housing Authority Beaumont Housing Authority Beaumont, TX Beaumont, TX Full-time Full-time $14 - $15 an hour $14 - $15 an hour 20 hours ago 20 hours ago 20 hours ago Administrative Clerk Department Compliance Reports To VP, Housing Programs Supervises N/A Salary Range $15/hr Work Schedule ? Full Time Part-Time Status ? Regular Position Temporary Position GENERAL
Summary:
This is a full-time position comprising of general secretarial work with specialization in tenant related activities of the Section 8 Housing Choice Voucher and Public Housing Program.
Has constant contact with the public via phone requiring the exercise of tact and diplomacy.
Computer expertise is essential.
DUTIES AND
Responsibilities:
1.
Acts as a receptionist and answers telephone 2.
Answers general questions from tenants and landlords 3.
Communicates and assigns tasks to caseworkers 4.
Utilizes Yardi program to answer questions and update tenant and landlord information 5.
Types letters, forms, financial, occupancy reports and general typing as required 6.
Explains, discusses and answers questions concerning the Authority's role in the housing program 7.
Interprets and clarifies standards, policies and procedures for the operation to ensure consistent compliance with state and federal regulations 8.
Orders administrative supplies, forms and stocks as necessary 9.
Performs other duties as assigned SKILL SET REQUIREMENTS:
Education/
Experience:
High school diploma or equivilant, two (2) years experience in clerical work Preferred Skills/
Qualifications:
1.
Ability to meet and deal tactfully with the public, tenants and fellow employees 2.
Time management and administrative skills 3.
Ability to organize work load for top efficiency 4.
Understand and institute general procedures 5.
Ability to type 40 word per minute accurately, construct sentences properly and have excellent knowledge of spelling 6.
Ability to affectively communicate with tenants, landlords, and the public 7.
Bi-lingual a plus SUPERVISION GIVEN AND RECEIVED The employee receives instructions from the VP of Housing Programs.
The employee has no supervisory responsibilities.
COMPLEXITY/SCOPE OF WORK The employee performs routine duties by established Authority policies and procedures and other guidelines such as HUD regulations.
Methods for accomplishing routine work are at the discretion of the employee, subject to existing practices and procedures.
When unusual situations arise, the employee may request guidance from the VP of Housing Programs.
In addition, the employee must be able to handle complex interpersonal situations involving conflicts with tenants and applicants with skill and professionalism.
The employee's work affects all Authority residents.
Accomplishment of tasks by the employee effectively and efficiently enhances the Authority's ability to provide affordable housing that is decent, safe and sanitary PERSONAL CONTACT The employee's personal contacts are primarily with residents, landlords and other employees.
Contacts with residents and landlords are particularly important.
The purpose of these contacts is to give and obtain information necessary to do the tasks efficiently and safely and document all actions.
Conditions under which contact occur can range from normal to stressful in an emergency situation PHYSICAL DEMANDS Work is principally sedentary, but may involve some physical exertion such as kneeling, crouching, or lifting less than 30 pounds.
WORK ENVIRONMENT The employee's work involves the normal risks or discomforts associated with an office environment, but are usually in an area that is adequately cooled, heated, lighted, and ventilated.
From time to time, the work may involve visits to outdoor developments.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.
Job Type:
Full-time Pay:
$14.
00 - $15.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Work Location:
In person 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance 8 hour shift Day shift Monday to Friday.
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
This is a full-time position comprising of general secretarial work with specialization in tenant related activities of the Section 8 Housing Choice Voucher and Public Housing Program.
Has constant contact with the public via phone requiring the exercise of tact and diplomacy.
Computer expertise is essential.
DUTIES AND
Responsibilities:
1.
Acts as a receptionist and answers telephone 2.
Answers general questions from tenants and landlords 3.
Communicates and assigns tasks to caseworkers 4.
Utilizes Yardi program to answer questions and update tenant and landlord information 5.
Types letters, forms, financial, occupancy reports and general typing as required 6.
Explains, discusses and answers questions concerning the Authority's role in the housing program 7.
Interprets and clarifies standards, policies and procedures for the operation to ensure consistent compliance with state and federal regulations 8.
Orders administrative supplies, forms and stocks as necessary 9.
Performs other duties as assigned SKILL SET REQUIREMENTS:
Education/
Experience:
High school diploma or equivilant, two (2) years experience in clerical work Preferred Skills/
Qualifications:
1.
Ability to meet and deal tactfully with the public, tenants and fellow employees 2.
Time management and administrative skills 3.
Ability to organize work load for top efficiency 4.
Understand and institute general procedures 5.
Ability to type 40 word per minute accurately, construct sentences properly and have excellent knowledge of spelling 6.
Ability to affectively communicate with tenants, landlords, and the public 7.
Bi-lingual a plus SUPERVISION GIVEN AND RECEIVED The employee receives instructions from the VP of Housing Programs.
The employee has no supervisory responsibilities.
COMPLEXITY/SCOPE OF WORK The employee performs routine duties by established Authority policies and procedures and other guidelines such as HUD regulations.
Methods for accomplishing routine work are at the discretion of the employee, subject to existing practices and procedures.
When unusual situations arise, the employee may request guidance from the VP of Housing Programs.
In addition, the employee must be able to handle complex interpersonal situations involving conflicts with tenants and applicants with skill and professionalism.
The employee's work affects all Authority residents.
Accomplishment of tasks by the employee effectively and efficiently enhances the Authority's ability to provide affordable housing that is decent, safe and sanitary PERSONAL CONTACT The employee's personal contacts are primarily with residents, landlords and other employees.
Contacts with residents and landlords are particularly important.
The purpose of these contacts is to give and obtain information necessary to do the tasks efficiently and safely and document all actions.
Conditions under which contact occur can range from normal to stressful in an emergency situation PHYSICAL DEMANDS Work is principally sedentary, but may involve some physical exertion such as kneeling, crouching, or lifting less than 30 pounds.
WORK ENVIRONMENT The employee's work involves the normal risks or discomforts associated with an office environment, but are usually in an area that is adequately cooled, heated, lighted, and ventilated.
From time to time, the work may involve visits to outdoor developments.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.
Job Type:
Full-time Pay:
$14.
00 - $15.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Work Location:
In person 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance 8 hour shift Day shift Monday to Friday.
Estimated Salary: $20 to $28 per hour based on qualifications.
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