Computer/Printer/TV/Network service repair technician- Beaumont, TX
Company Description Job Description Computer Hardware Break/Fix Warranty --- Rate based on mileage incurred per call-- $30/per call
mileage rate of.
$56/mile on mileage over 60 (Mileage 61 and over) ASM COMPUTER CONSULTING, INC.
is seeking contractors, small businesses, to assume steady flow of call volume as Field Service Technicians immediately.
Process Flow:
On-site Warranty/break fix repairs of desk tops, laptops, and peripherals.
Call Managers will monitor your call activity and will be available to receive necessary process communication, and will communicate any vendor issues to you.
Call closure will be done day of service through vendor system, and/or through contractor billing system.
Customer Service is 51% of this position, it is extremely important.
Contracts are continued based on customer surveys! Minimum
Qualifications:
Authorized United States work status.
Background Check and Drug Screen, failure by major violation within last 7 years.
Must be able to carry and/or lift tools, kits or parts of up to 50-75 lbs.
Excellent customer service skills and a desire to achieve high levels of customer satisfaction Ability to organize and prioritize service calls in consultation with Call manager in order to meet overall needs of our customers and Service Level Agreements.
Ability to follow necessary documentation, call closure and parts tracking processes and procedures.
Ability to document and maintain accurate time and mileage records, for call closure and contractor invoicing process Must have ONE of the following basic
Qualifications:
A
Certification 2 year (or greater) degree in electronics or computer technology High school diploma or GED with at least 2 years of PC hardware repair experience in a field service environment.
Previous military experience in an electronics related field.
Compensation:
1099 per call basis.
Flat rate for all work orders, (
mileage for miles driven over 60) About ASM Computer Consulting, Inc.
:
Click here to apply.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
mileage rate of.
$56/mile on mileage over 60 (Mileage 61 and over) ASM COMPUTER CONSULTING, INC.
is seeking contractors, small businesses, to assume steady flow of call volume as Field Service Technicians immediately.
Process Flow:
On-site Warranty/break fix repairs of desk tops, laptops, and peripherals.
Call Managers will monitor your call activity and will be available to receive necessary process communication, and will communicate any vendor issues to you.
Call closure will be done day of service through vendor system, and/or through contractor billing system.
Customer Service is 51% of this position, it is extremely important.
Contracts are continued based on customer surveys! Minimum
Qualifications:
Authorized United States work status.
Background Check and Drug Screen, failure by major violation within last 7 years.
Must be able to carry and/or lift tools, kits or parts of up to 50-75 lbs.
Excellent customer service skills and a desire to achieve high levels of customer satisfaction Ability to organize and prioritize service calls in consultation with Call manager in order to meet overall needs of our customers and Service Level Agreements.
Ability to follow necessary documentation, call closure and parts tracking processes and procedures.
Ability to document and maintain accurate time and mileage records, for call closure and contractor invoicing process Must have ONE of the following basic
Qualifications:
A
Certification 2 year (or greater) degree in electronics or computer technology High school diploma or GED with at least 2 years of PC hardware repair experience in a field service environment.
Previous military experience in an electronics related field.
Compensation:
1099 per call basis.
Flat rate for all work orders, (
mileage for miles driven over 60) About ASM Computer Consulting, Inc.
:
Click here to apply.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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